Terms of sevice

1. Overview

Cinelite (“we”, “us”, “our”) operates the online store offering consumer electronics and home-entertainment products. These Terms govern all interactions with our website and any purchases made.

2. Eligibility

By using our website, you confirm that you are:

  • At least 18 years old, or

  • Using the website under supervision of a parent or legal guardian.

3. Product Information

We take reasonable steps to ensure all product details are accurate.
However, please acknowledge that:

  • Colours, brightness, or features may vary slightly.

  • Product availability and pricing may change without notice.

  • We may update or discontinue products at any time.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You authorize us or our payment providers to process the payment.

  • Orders may be cancelled if fraudulent activity is suspected.

A confirmation email will be sent once payment is approved.

All payments are securely processed through trusted third-party payment gateways.

5. Shipping & Delivery

Standard delivery takes 5–10 business days after dispatch.
Delivery times may vary due to:

  • Courier delays

  • High-volume periods

  • Incorrect shipping details

  • External factors beyond our control

Once the parcel is handed to the courier, responsibility for delivery lies with the courier company.

6. Returns & Refunds

We offer a 7-day return policy for defective or damaged items.

To qualify for a return:

  • The item must be unused and returned in original packaging.

  • All accessories must be included.

  • Proof of purchase is required.

We do not accept returns for:

  • Change of mind

  • Accidental damage

  • Improper usage

  • Normal wear and tear

Refunds are issued to the original payment method after inspection and approval.

7. Warranty

Cinelite products include a limited warranty that covers manufacturing defects only.
This warranty does not cover:

  • Physical damage

  • Water or moisture damage

  • Unauthorized repairs or modifications

  • Improper installation or misuse

8. User Conduct

You agree not to:

  • Use our site for illegal or fraudulent activity

  • Exploit or disrupt the functionality of our website

  • Copy or reproduce our content without written permission

Violations may result in restricted access or legal action.

9. Intellectual Property

All website content—including images, text, logos, videos, product descriptions, and design elements—is owned or licensed by Cinelite.
Unauthorized reproduction or distribution is strictly prohibited.

10. Limitation of Liability

Cinelite is not liable for:

  • Losses resulting from misuse of products

  • Delays caused by couriers

  • Third-party service failures

  • Indirect or consequential damages

Our total liability is limited to the amount paid for the purchased product.

11. Privacy Policy

Use of our website is governed by our Privacy Policy.
By using the site, you consent to our data collection and processing practices.

12. Changes to the Terms

We reserve the right to update or modify these Terms at any time, without prior notice. Continued use of the website constitutes acceptance of any updates.

13. Contact Information

For questions or support, contact us at:

Email: support@cinelite.co.za
Business: Cinelite
Support Hours: Monday–Friday, 09:00–17:00